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Friday
Jan042013

Top Enhancements in Spring'13

Salesforce has packed the Spring '13 release with a bunch of new features.

Chatter is taking the lion's share of those enhancements; it's been very clear that Salesforce is investing heavily in Chatter, which is great! If you haven't been using Chatter in your organization, now is the time to start! If used effectively, Chatter can offer your organization huge productivity and efficiency: harnessing consumer-driven workflows into the enterprise. 

 

  • Create and Manage Tasks From Chatter: Tasks will now automatically appear in the Chatter feed.That's right, there's no need to programmatically "roll-up" the tasks to the parent record's Chatter feed.  Also, tasks can be created directly from a record's Chatter feed. Both of these features can be toggled on and off under Chatter settings.
  • Chatter: Reply via Email to Likes and Comments: this is done the same way you can reply to a Chatter post.
  • Smaller Chatter Messenger & API Enhancements
  • Salesforce for Outlook: which Salesforce refers to as "Viewing Your Salesforce World in Microsoft Outlook" .This was initially released as Beta on the Winter '13 version. This highly anticipated version allows you to view Contacts/Leads in a side-panel when reading an email in Outlook. From the panel, you can add an email and see records' activities. 

 

 

 

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