Entries in salesforce apps (38)


Salesforce: Create Your Own App Marketplace

Last month, Salesforce announced Private AppExchange-- a feature that lets managers create a private app marketplace with a specific selection of apps totally private to their organization.

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Salesforce Launches Mobile Government Solutions

Keeping an eye on the mobile revolution, last week, announced that it's releasing a suite of solutions aimed at helping governments better connect with each other and with their citizens.

This suite of solutions include Rapid Response 311, Mobile Communities for Government, Platform Mobil Services for Government, and Government Social Command Center. According to the CIO/CTO for the U.S. General Services Administration (GSA) Sonny Hashmi, the GSA has already developed over a 100 new apps on the Salesforce Appexchange  platform, averaging more than 90% reduction in total cost of ownership and a 75% reduction in app development time. "Serving the public today means being good stewards of taxpayer dollars and doing far more with far less," said Hashmi.

It's been known that government agencies have not been keeping pace with the mobile revolution. Like in most organizations, abandoning legacy systems and shifting to mobile devices offers new ways for governments to connect with employees and citizens. Dan Burton, senior vice president of Government Technologies at Salesforce says that budgets are tight everywhere, particularly at the Federal level, where they're faced with sequestration and cuts.

"...Budgets structurally reinforce silos and duplicative systems...Innovation in public sector lags behind the private sector. Very few government agencies have mobile-enabled solutions, and few are able to serve citizens across all channels... To succeed, they must shed the legacy IT systems designed for the last century and embrace mobile cloud solutions that transform their ability to connect with citizens."

Hopefully, with the addition of these new Salesforce apps governments will have better communication with its least, one can dream, right?


Administer Your Force Database with Cloudingo Studio

I recently came across Cloudingo Studio; a cool, free app provided by Symphonic Source. Cloudingo Studio is a simple database administration tool which enables the user to connect, design, and browse a database, run SQL scripts, as well as search custom objects and fields.

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Salesforce Tooling API

With the Salesforce Spring 13 release just around the corner, developers everywhere should be getting anxious for the new Salesforce Tooling API.

Unless you’ve been living under a rock, it’s pretty well known that easily sharing code and best practices with other organizations in an effort to create an open source ecosystem around Salesforce is difficult. This is often due to barriers to entry that make it tricky to export/import code into a Salesforce instance. In short, it’s just not easy to collaborate within the Salesforce Developer community…until now!

With the new Salesforce Tooling API, devs in the community can start to build tools for other developers that might make it easier to share code and ideas and increase the flow of best practices within the community.  The Tooling API allows for access to key building blocks of development, including Apex classes, triggers, and VisualForce pages.

Here are some goodies from the API documentation:

  • Manage working copies of Apex classes and triggers and Visualforce pages and components.
  • Check for updates and errors in working copies of Apex classes and triggers and Visualforce pages and components, and commit changes to your organization.
  • Set heap dump markers.
  • Overlay Apex code or SOQL statements on an execution.
  • Access heap dump files.
  • Access debug log files.
  • Set trace flags to generate log files for yourself or for other users.

With a tool this great, I suspect that they’ll continue to build on this in the future, maybe even providing access to more metadata like reports and dashboards, which, of course can only benefit the Salesforce Developer community even more!


Disable and Remove Chatter Chat Box

If your organization is not a Salesforce Chatter user, the little chat box in the lower right hand corner can get really annoying, really fast. Here's how to disable that bugger and thus remove it from your line of sight. You need to have Admin rights to perform this function.

Disable and Remove Chatter Chat Box:

  1. Click on your profile name on the top row
  2. Click on "Setup"
  3. In the left hand panel, Click "Customize" located under "App Set-up"
  4. This reveals a drop down menu of options. Click "Chatter" located near the bottom of the list.
  5. Under Chatter you will see "settings". Click it.
  6. This brings up the Chatter Settings page. Click on the "Edit" button to make changes to your settings.
  7. You should see that the Chatter Settings are "Enabled" indicated by a checked box. Click the box again to uncheck the box. This will disable Chatter for your entire organization.
  8. Click save and watch as the Salesforce Chatter chat box vanishes from sight!

Serialize Date Fields


A few days ago a co-worker of mine came to me with a problem when working on an iOS mobile app procedure. She was developing a procedure that would upload records into her Salesforce org using SQlite queries. Upon doing so, however, she kept getting a message saying that her dates couldn’t be serialized. Before coming to me she checked with a few other folks here who suggested some other options like using ASCII notation “/” in the dates, but to no avail. After sitting with her for a minute, I realized the solution was pretty easy and now I’m sharing it with you guys. Hope this helps!


//setting the dateFormatter

    NSTimeInterval startDateSeconds = [[NSDate myDate] timeIntervalSince1970];


    NSDate *dateStart = [NSDate dateWithTimeIntervalSince1970:dateStartSeconds];


    NSDateFormatter* df_utc = [[[NSDateFormatteralloc] init] autorelease];


    [df_utc setTimeZone:[NSTimeZonetimeZoneWithName:@"UTC"]];

    [df_utc setDateFormat:@"yyyy-MM-dd'T'HH:mm:ss.000'Z'"];

    NSString *dateStartString = [df_utc stringFromDate:dateStart];


Major Improvements to DupeCatcher 

You guys know how much I love Symphonic Source's free deduplication tool, DupeCatcher, so it should come as no surprise to learn that I'm really excited about the major imrpovements they've just rolled out! Read more about DupeCatcher's improvements below:

From -

DupeCatcher (real-time duplicate prevention application) just got even better. With latest improvements, DupeCatcher is now more robust.

Dallas, TX (PRWEB) June 06, 2012

Symphonic Source Inc., a leading provider of powerful and affordable data management software, today unveiled some major improvements to DupeCatcher, the company's real-time data deduplication tool.

DupeCatcher has quickly become a favorite for administrators and consultants around the world to flag/block duplicate records at the point-of-entry. DupeCatcher is a preventative deduplication tool that compliments Symphonic Source's main deduplication product Cloudingo (scans/cleans out the entire database).

Symphonic Source tools and services are used by more than 7,600 administrators worldwide to get rid of duplicate records and keep them out of Even though DupeCatcher is free, it is still 100% supported by Symphonic Source. Our support team is one of the best in the industry and that shines through in the DupeCatcher user reviews.

The latest improvements to DupeCatcher are centered around optimization with respect to large record sets inside Salesforce. In addition, the DupeCatcher team has made enhancements to error handling and reporting. We continue to get such great feedback from our users that we continue make improvements.

DupeCatcher focuses on the preventative aspect of duplicate data. This is one of the of the most important aspects of any data quality management plan. Cloudingo then works in conjunction with DupeCatcher to actually analyze and clean out the "dirty data" that already exists in the system. This allows system administrators and or marketing managers to not only understand their data but plan and set goals for the future.

"So much of what we do here at Symphonic Source is focused on the best practices of data quality management. We've taken our years of experience and created software to automate the steps that facilitate success and growth within a data-driven culture. Our team has a passion for data and we believe that corporate data is an organizational asset. Our customers share that passion. Anything we can do to both protect and enrich data will help our customers see and plan for the road ahead."

-Lars Nielsen, CEO, Symphonic Source.

About Symphonic Source
Symphonic Source provides powerful and affordable data management software to customers worldwide -- from Fortune 500 enterprises to small businesses and non-profits. We work extremely hard to stay as close to our customers as possible. Our customers are direct participants in shaping the future of our development efforts. As a company, our focus has always been on creating easy-to-use products.

Cloudingo and DupeCatcher are trademarks or registered trademarks of Symphonic Source, Inc.. Salesforce and AppExchange are registered trademarks of, Inc.. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.




Salesforce ID Clipper

A new chrome extension, IDClipper solves the repititive problem of copying record Ids.

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Moxie Software Extends its Salesforce Integration

Earlier this week Moxie Software announced the availability of Salesforce integration for Spaces by Moxie communication channels. These include chat and email. Moxie's Spaces Connect integrates with Salesforce's Service Cloud to help businesses connect with customers more efficiently and across multiple communication channels. 

The secret to productivity is streamlining various business processes and I'm glad to see so many software companies integrating with Salesforce.

The key features of Moxie Software's Chat and Email Spaces include:


  • Leverage companies' investments in the Service Cloud Contact and Case management capabilities
  • Provide instant on-demand access to to Service Cloud contacts and cases as well auto-navigation
  • Maintain threaded communication as well handle millions of contacts efficiently
  • Provide the latest in security
  • Cross channel interaction
  • Single sign on to ensure a seamless experience for all users

And some of the features of Knowledge Spaces include:


  • Leverage Knowledge Spaces investments in the Service Cloud
  • Immediate on-demand access
  • The ability to quickly search for and retrieve articles
  • Attach articles to customer cases
  • Email solutions to customers
  • Push new articles for review and publication


As we can see from these features Moxie's latest offerings can greatly enhance customers' and business' online experience. Chat and Email Spaces will enable agents to handle high volumes of emails and real time communication. Spaces integration is currently available for Salesforce Professional and Enterprise editions and Email and Chat Spaces can be found on the AppExchange.